Privacy Policy

Your privacy matters to us. Learn how we protect and handle your data.

Last updated: July 2025

🔒 Privacy-First Approach

Solli is built with privacy as a core principle. No data is stored on our servers, no signup is required, and no personal information is collected. We process your messages temporarily to provide enhancement services and immediately discard them after processing.

1. What We DON'T Collect

✅ No Personal Information Required

Solli requires no signup, no account creation, and collects no personal information. You can use the app immediately without providing any personal details like name, email, phone number, or any identifying information.

Message Content (Temporary Processing Only)

When you use Solli to enhance your messages, we temporarily process the text content you provide. This processing is essential for our AI to:

  • Analyze grammar and sentence structure
  • Apply appropriate tone modifications
  • Enhance vocabulary and phrasing
  • Provide contextually appropriate suggestions

Critical: Your messages are processed in real-time and are NEVER stored on our servers. They are processed temporarily in memory and immediately discarded after enhancement.

Usage Analytics (Anonymous)

To improve our service, we may collect anonymous usage data such as:

  • App usage frequency
  • Feature usage statistics
  • Error reports and crash logs
  • Performance metrics

This data is aggregated and anonymized, containing no personal information or message content.

Device Information

We may collect basic device information for functionality and support:

  • Device type and operating system version
  • App version
  • Network connectivity status
  • Language preferences

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: Processing your messages to provide AI-powered enhancement
  • Service Improvement: Analyzing usage patterns to enhance app functionality
  • Technical Support: Diagnosing and resolving technical issues
  • Security: Detecting and preventing unauthorized access or abuse

We do NOT use your information for:

  • Marketing or advertising purposes
  • Building user profiles for commercial gain
  • Selling or sharing personal data with third parties
  • Training AI models on your personal messages

3. Zero Data Storage Policy

🚫 Absolute No-Storage Guarantee

We guarantee that NO message content is ever stored on our servers, databases, or any persistent storage systems. Your messages exist only during the brief processing time and are immediately discarded.

Message Processing

Your messages are processed through secure, encrypted connections. They are:

  • Transmitted using industry-standard encryption (TLS)
  • Processed temporarily in server memory only
  • Immediately discarded after processing is complete (within seconds)
  • NEVER written to databases, files, or any storage systems
  • NEVER cached or logged anywhere

Security Measures

We implement comprehensive security measures including:

  • End-to-end encryption for data transmission
  • Secure server infrastructure with regular security updates
  • Access controls limiting who can access our systems
  • Regular security audits and vulnerability assessments
  • Incident response procedures for security events

4. Data Sharing and Third Parties

We are committed to protecting your privacy and do not sell, rent, or trade your personal information. We may share limited data only in the following circumstances:

AI Processing Partners

We use trusted AI service providers to enhance your messages. These partners:

  • Process messages temporarily to provide enhancement services
  • Are contractually bound to protect your data
  • Do not store or use your messages for their own purposes
  • Meet our strict security and privacy standards

Legal Requirements

We may disclose information if required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights and property
  • Ensure user safety and security
  • Investigate fraud or security issues

5. Your Rights and Choices

You have several rights regarding your privacy:

Data Control

  • Message Control: You control what messages you send to Solli for enhancement
  • Usage Data: You can opt out of anonymous usage analytics in app settings
  • App Deletion: Uninstalling the app removes all local data

Contact Rights

You can contact us to:

  • Ask questions about our privacy practices
  • Request information about data processing
  • Report privacy concerns
  • Request account deletion (if applicable)

6. Children's Privacy

Solli is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

Parents and guardians who believe their child has provided information to us should contact us immediately.

7. International Data Transfers

Solli is operated from India, and your data may be processed in India or other countries where our service providers operate. We ensure that any international data transfers comply with applicable privacy laws and include appropriate safeguards.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify users of significant changes through the app or our website
  • Provide notice for material changes that affect your rights

Continued use of Solli after changes constitutes acceptance of the updated Privacy Policy.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Intuitix Nexis Private Limited

CIN: U62020TN2025PTC181933

Privacy Officer

Email: privacy@intuitix.ai

General Support: support@intuitix.ai

Website: https://intuitix.ai

Address: S101, Spenser Plaza, Anna Salai, Chennai 600002, India

We are committed to addressing your privacy concerns promptly and will respond to privacy-related inquiries within 7 business days.

🛡️ Our Privacy Commitment

At Intuitix Nexis Private Limited, we believe privacy is a fundamental right. Solli operates with complete transparency: no signup required, no personal data collected, no messages stored on servers. We help you communicate better while maintaining absolute privacy. We will never compromise your trust for commercial gain.